Privacy Policy
joralisqueme Financial Analysis Platform
Last Updated: March 15, 2025
Introduction and Scope
joralisqueme ("we," "our," or "us") operates joralisqueme.com, providing financial analysis education and training services throughout Australia. This privacy policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable Australian privacy laws.
This policy applies to all personal information we collect through our website, educational programs, student interactions, and related services. We're committed to protecting your privacy and maintaining transparency about our data practices.
Information We Collect
We collect various types of information to provide and improve our financial education services:
Personal Information
- Contact details including name, email address, phone number, and postal address
- Educational background and professional experience relevant to financial analysis
- Course enrollment information and academic progress records
- Payment information and billing details for course fees
- Communication preferences and subscription settings
Technical Information
- IP address, browser type, and device information
- Website usage patterns and interaction data
- Learning management system activity and progress tracking
- Cookies and similar tracking technologies data
How We Use Your Information
We use your personal information for specific, legitimate purposes related to our educational services:
- Delivering financial analysis courses and educational content
- Processing course enrollments and managing student accounts
- Providing customer support and responding to inquiries
- Sending important updates about courses, schedules, and policy changes
- Improving our educational programs based on student feedback and performance
- Complying with legal obligations and regulatory requirements
- Protecting against fraud and maintaining system security
Data Sharing and Disclosure
We maintain strict controls over who has access to your personal information. We may share your data with:
Category | Purpose | Data Shared |
---|---|---|
Educational Partners | Course delivery and certification | Academic progress, completion status |
Payment Processors | Processing course fees | Billing information, payment details |
Technology Providers | Platform maintenance and support | Usage data, technical logs |
Legal Authorities | Compliance with legal obligations | Information required by law |
We never sell your personal information to third parties for marketing purposes. All data sharing arrangements include contractual obligations to protect your privacy and use data only for specified purposes.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information:
Access Rights
Request access to your personal information we hold and receive a copy of your data in a commonly used format.
Correction Rights
Request correction of inaccurate or incomplete personal information and have updates made promptly.
Deletion Rights
Request deletion of your personal information when it's no longer needed for the original purpose.
Objection Rights
Object to certain uses of your personal information, particularly for direct marketing purposes.
How to Exercise Your Rights
To exercise any of these rights, contact our Privacy Officer using the details provided below. We'll respond to your request within 30 days and may require identity verification for security purposes. Some requests may be subject to legal or practical limitations.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
- Industry-standard encryption for data transmission and storage
- Regular security audits and vulnerability assessments
- Strict access controls with role-based permissions for staff
- Secure backup systems and disaster recovery procedures
- Employee training on privacy and data protection requirements
- Incident response procedures for potential data breaches
While we maintain robust security practices, no system is completely secure. We continuously update our security measures and will notify you promptly of any significant data breaches affecting your information.
Data Retention and Deletion
We retain your personal information only as long as necessary for the purposes for which it was collected:
Data Type | Retention Period | Reason |
---|---|---|
Student Records | 7 years after course completion | Educational compliance and certification verification |
Payment Information | 7 years after transaction | Tax and financial record requirements |
Marketing Data | Until unsubscribe or 3 years inactive | Communication preferences and consent |
Website Analytics | 26 months maximum | Service improvement and technical maintenance |
After the retention period expires, we securely delete or anonymize your information. Some data may be retained longer if required by law or for legitimate business purposes such as fraud prevention.
International Data Transfers
Your personal information is primarily stored and processed within Australia. However, some of our service providers may be located overseas, including in the United States and European Union countries with adequate privacy protections.
When we transfer personal information overseas, we ensure appropriate safeguards are in place, including:
- Contractual obligations requiring equivalent privacy protection
- Transfers only to countries with adequate privacy laws
- Regular monitoring of international service providers
- Data processing agreements that comply with Australian privacy requirements
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience and improve our services. These include:
Essential Cookies
Necessary for website functionality, including login sessions and security features. These cannot be disabled without affecting site operation.
Analytics Cookies
Help us understand how visitors use our website, allowing us to improve user experience and content relevance.
Preference Cookies
Remember your settings and preferences to provide a personalized experience during future visits.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality and your user experience.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we'll:
- Notify you via email if you're a registered student
- Post prominent notices on our website
- Update the "Last Updated" date at the top of this policy
- Provide a summary of key changes where appropriate
We encourage you to review this policy regularly to stay informed about how we protect your privacy. Continued use of our services after policy updates indicates your acceptance of the revised terms.
Complaints and Disputes
If you have concerns about our privacy practices or believe we've mishandled your personal information, please contact our Privacy Officer first. We'll investigate your complaint promptly and work to resolve any issues.
If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992. The OAIC provides independent oversight of privacy matters in Australia.
Privacy Contact Information
Privacy Officer - joralisqueme Financial Education
29 Shields St, Cairns City QLD 4870, Australia
Phone: +61412369097
Email: privacy@joralisqueme.com
General Inquiries: info@joralisqueme.com